Responsible Gaming Policy

At 3-102-936064 SOCIEDAD DE RESPONSABILIDAD LIMITADA, which governs your access to and use of this website, we are committed to providing a safe, fair, and enjoyable gaming environment.

We recognize our responsibility to help prevent problem gambling and to support players in making informed, responsible choices.

Our Commitment

We want gaming to be a form of entertainment, not a means to make money or recover losses. To help you maintain control, we encourage all players to:

• Play for fun, not for financial gain.
• Set clear limits on time and money spent.
• Avoid chasing losses.
• Never gamble with money you cannot afford to lose.
• Take regular breaks from gaming.
• Ensure gambling does not interfere with your work, family, or personal responsibilities.

If you find yourself answering affirmatively to several of the following questions, we strongly recommend taking steps to protect yourself from potential harm:

• Has gambling affected your work or studies?
• Has it caused conflicts or arguments with family or friends?
• Do you often return to try to win back lost money?
• Have you borrowed money to fund your gambling?
• Do you rely on gambling as a source of income?
• Is it difficult to limit or stop your gambling activity?

Recognizing these behaviors early can help prevent gambling from having a negative impact on your life. If any of these apply to you, please consider using the resources and support options provided below.

Support Resources

If you are concerned about your gambling, or that of someone you know, you can seek help and advice from the following independent organizations:

• Gamblers Anonymous (www.gamblersanonymous.org)
• Gambling Therapy (www.gamblingtherapy.org)
• GamCare (www.gamcare.org.uk)

Self-Exclusion and Player Protection

If you believe your gambling is becoming problematic, our website offers a self-exclusion option. Self-exclusion allows you to lock your account for a minimum period of 6 months, during which time you will not be able to log in or receive any promotional material from us. A shorter, 7-day cooling-off period is also available.

To request self-exclusion or a break, please contact our Customer Support team at any time. They are trained to assist you confidentially and without judgment. We also recommend that you request self-exclusion from any other gaming sites where you hold an account.

Preventing Underage Gambling

Players must be at least 18 years old, or the legal age required in their jurisdiction, to create an account and participate in gaming at our website. It is each player’s responsibility to comply with all age-related regulations and to provide accurate information when registering.

We also advise parents and guardians to take the following measures to prevent underage access to gaming services:

• Protect your devices with strong passwords.
• Do not leave your device unattended while logged in.
• Ensure that account credentials and payment details are inaccessible to children.
• Do not save passwords on your device; if you write them down, keep them out of reach of minors.
• Use parental control software (such as Net Nanny) to restrict access to inappropriate content and gaming websites.